FAQs
Find answers to our most frequently asked questions below. If you can't find what you're looking for please contact us and we'll get in touch with 24 hours.
LOYO means "League of your own"
Its to remind each and every one of us that we dont have to "fit" into a group, into a clique, into a certain style. We are EACH in a league of our own! Its yours. So own it!
Full priced items can be returned within seven (7) days from the posted delivery date. Sale Items or items bought using a discount code larger than 25% off are final sale.
See our Return policy in full here for more info: Return Policy
To start a return, please send an email to returns@loyoboutique.com with your order number, and what you would like to return to confirm eligibility
If returning for a refund, the buyer is responsible for all shipping costs and your refund does exclude shipping costs.
Please note, returns are only accepted for 7 days from purchase date, and refunds only accepted for first 5 days from purchase date. To be eligable for the refund, your return ship date must be within 5 days from the delivery date.
Shop LOYO knows how important it is to love your items, so that is why we now offer the option for a refund OR store credit +10% added if store credit is chosen, for the first 5 days from your delivery date. After 5 days have passed, we can only allow a store credit up to 7 days from the posted delivery date. No Exceptions
Please note this return policy can not be back dated on previous orders from Hell Bent & Whiskey. This Policy was published on 5/17/2022
Use our contact form at the bottom of our home page, or email contact@loyoboutique.com